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Shipping

Australian and International Shipping

Naked Official offers Australian and International Delivery. Orders are dispatched Monday through to Friday and your order/shipment will be processed within 24 hours of receiving it. Once dispatched, you will receive a parcel tracking number and a link which you can click to check your delivery.

^FREE SHIPPING: Free Shipping is available for a limited time. Applies to Australia and New zealand Only. Free shipping is only available for standard parcel service (excludes express post).

Australian Shipping Options

Shipping options and prices

We offer two shipping methods:

Standard Shipping: $10 – Package will arrive approximately 2 to 6 business days.

Express Shipping: $15 – Package will arrive approximately 1 to 4 business days.

Your shipping cost will be calculated automatically at checkout based on your delivery location and chosen shipping option. We endeavour to get your garment to you as quickly as possible; however, unforeseen delays in shipping during holiday seasons, and peak trade may occasionally occur. Refer to the shipping destination and Delivery times below. Please note: All shipping charges are non-refundable. If shipping to a business, please include the business name and full address in the ‘Shipping Information’ upon Checkout.

SHIPPING DESTINATIONS & DELIVERY TIMES:

The shipping times below are estimates only and commence from the date of shipping.

Delivery LocationsStandardExpress
NSW Metro1-2 Days1 Day
NSW Regional3-4 Days1-2 Days
VIC Metro3-4 Days1-2 Days
VIC Regional3-6 Days2-3 Days
QLD Metro3-4 Days1-2 Days
QLD Regional3-6 Days2-3 Days
ACT Metro3-4 Days2-3 Days
ACT Regional3-6 Days3-4 Days
SA Metro3-4 Days2-3 Days
SA Regional3-6 Days3-4 Days
WA Metro5-6 Days2-3 Days
WA Regional5-7 Days2-5 Days
TAS Metro3-4 Days2-3 Days
TAS Regional3-6 Days3-4 Days
NT Metro5-6 Days2-3 Days
NT Regional5-7 Days3-4 Days

Undeliverable Parcels

To ensure a successful and safe delivery, please be sure to supply a shipping address where someone can receive your item. If the package cannot be delivered, it will go back to a local post office and you will receive a card. When shipping to a work address, please include your business name and full address.

International Shipping Options

Naked Official offers international shipping via DHL. The cost is calculated by the destination you are delivering to, the number of purchased items and the total cost of your order. The international prices do not include any overseas duties and customs charges so please check with your countries local customs authorities, controls and regulations, as your order may be subject to import duties and taxes.

 

Every country has different rules about import duty and taxes. Please check what the rules are where you live, as you may need to pay duties to local government or customs officers to receive your order. International shipments are subject to controls by local customs authorities, which may affect the estimated delivery times and are unfortunately beyond our control.

 

Delivery Estimated Transit Time: DHL Estimated Delivery time is between 2-7 Days. Please be aware that this may be affected by holiday season or local custom controls.

 

Shipping Prices

International Shipping prices start at $30. You can calculate your shipping cost on the product page under the “Shipping” tab. You can also calculate it in your cart before you complete your order.

 

Track my order

Once the order has been shipped, we will send you a confirmation email with a parcel tracking number and link to monitor your delivery. Tracking will also be available from your orders page Track Item .

 

Undeliverable Parcels

To ensure a successful and safe delivery, please be sure to supply a shipping address where someone can receive your item. All DHL parcels require a signature upon arrival of delivery. If the delivery cannot be made, a card will be left with details on how to make contact and arrange a pick up or re-delivery.

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